1. Introduction

At Waves Thai Remedial Massage ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information, including information collected for marketing purposes and Confidential Health History forms required for insurance and treatment purposes.

2. What Information We Collect

We may collect the following types of personal information:

- Marketing & General Contact Information: Name, email address, phone number, postcode and communication preferences.

- Confidential Health History Information: Medical history, health conditions, treatment details and other health-related data required for remedial massage services.

3. Why We Collect This Information

- Marketing & General Communication: To provide updates, promotional offers and manage giveaway competitions.

- Confidential Health History Information: To ensure safe and effective treatment, comply with professional standards and meet insurance requirements.

4. How We Store & Protect Your Data

- Marketing Data: Stored securely in our booking and marketing systems, accessible only to authorised staff.

- Confidential Health History Data: Stored securely per legal and insurance requirements, protected against unauthorised access.

5. Who We Share Your Information With

- Marketing Data: We do not sell or share your data with third parties, except for essential services such as email marketing platforms (you can unsubscribe at any time).

- Confidential Health History Data: We do not share this information unless required by law, insurance providers or with your explicit consent

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6. Your Rights

- You have the right to request access to or correction of your personal data.

- You can opt out of marketing communications at any time.

- Confidential Health History Records are retained as required by law and insurance obligations.

7. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website.

8. Contact

For privacy-related inquiries, please contact us at [email protected].